About us
At cute-stones we love every passion and interest on Earth because it is a reference to your UNIQUENESS. And to spread exactly that...is our core vision:
To help you Express Yourself. To support you at cute-stones.
Since we know you want all sorts of high value products, we got you covered with highly professional suppliers and production houses that we keep in close contact with and vet daily so that they fulfill our intense selection process.
No matter where you are, who you are and what you are passionate about we want to be able to provide you with high value products that help you Express Yourself...to help you express who you really are!
That's why in cute-stones you will find a high value collection for every profession, hobby, sport, passion or anything you might think of.
So, whatever you're looking for, we plan to have it there for you. And if it's not, then contact us up and let us know, so we can negotiate or produce the best deal for you in no time. We are and would like to be here for YOU for a lifetime.
Whatever you need, it's right here on cute-stones.
About us
Can I cancel my order?
You may cancel your order within 1 hours of placing it. Please allow 3-5 business days for the refund to post to your original form of payment.
Can I modify my order?
If your order has already shipped we are unable to modify your order. If your order hasn’t shipped please email cs@cutestone.com asap. If we are able to get it on time we would be happy to help. Please include your order number and the modification you would like to make.
What is the shipping policy?
Please note that we require 3 to 5 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 10 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.
How to exchange?
We only replace items if they are defective or damaged. If you receive a damaged or defective product you have 48 hours upon arrival of the product to contact us about the defective unit. You can reach out to us here cs@cutestone.com.
How to return?
To return your product, you should email us at cs@cutestone.com.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.