FAQ

CAN I MODIFY MY ORDER?

IF YOUR ORDER HAS ALREADY SHIPPED WE ARE UNABLE TO MODIFY YOUR ORDER. IF YOUR ORDER HASN’T SHIPPED PLEASE EMAIL cs@cutestone.com ASAP.  IF WE ARE ABLE TO GET IT ON TIME WE WOULD BE HAPPY TO HELP. PLEASE INCLUDE YOUR ORDER NUMBER AND THE MODIFICATION YOU WOULD LIKE TO MAKE. 

HOW DO I CHECK ON THE STATUS OF MY ORDER?

YOU WILL RECEIVE AN EMAIL CONFIRMATION TO THE EMAIL YOU HAVE PROVIDED US AT CHECKOUT, WITHIN 30 MINUTES OF PLACING YOUR ORDER. WHEN YOUR ORDER SHIPS OUT FOR FINAL DELIVERY YOU WILL ADDITIONALLY RECEIVE A SHIPMENT CONFIRMATION EMAIL.